Love Notes from Clients
Take a peek at what our lovely clients say about their experience with us at Baystate Tent!
We used Baystate Tent for our September wedding. We were very pleased with the delivery and setup for our reception tent, tables and chairs. We also used Samantha as our Day of Coordinator. Sam was so wonderful from day 1. We had regular calls with her where she kept us on track with all of the planning. She did an amazing job coordinating everything with our vendors leading up to and on the wedding day. Any little issue that arose Sam was on top of and found a solution for. We couldn’t be happier having her help us on our wedding day!
- Ashley R. married on 09/24/22
Best Wedding Ever, Thanks Baystate Tent
This company is the go-to for all your needs they ask the right questions to make your wedding day special. They are easy to work with and very responsive to all your questions and concerns, they had all the answers to make my wedding day special and perfect. from tent size to types of chairs and tables and all the linens you need as well (All kinds of Colors). it was a hot day and we also received fans as well for our guests to stay cool. I would recommend anyone that needs a tent or something else for your party needs to call Baystate you will not regret your decision.
Customer forever Ernie M. Thank you for all your help on my beautiful wedding day Baystate Tent!
- Ernie M. married on 08/06/22
We had the pleasure of working with Samantha to set up our perfect back yard wedding! She had so many great ideas, and was so knowledgeable about the entire wedding set up. She was an absolute delight! When the guys came to set up the tent they were kind, and explained everything; plus they loved our dog wandering around the yard! When we realized that we were missing linen napkins on the day of the wedding, one of the managers left his house miles away and promptly brought them to our home! The finished product looked amazing! We had such a beautiful reception, and were so grateful to Samantha and everyone at Baystate for making our day perfect! Thank you! Would absolutely use them again!
-Matthew F. married on 09/03/2021
Excellent communication and easy to work with!
We used Baystate Tent and Party for our COVID-safe, outdoor wedding this past June. They were extremely professional, helpful, and communicative with each encounter! We got lots of great advice from Samantha and the delivery team was easy to communicate with- things went really smoothly and from our perspective, was so easy. We are so grateful to their whole team for making our day as magical as we dreamed (despite the pandemic).
-Elizabeth P. married on 05/02/2021
We hired Baystate because we were looking for a sailcloth tent for our wedding. We were a bit hesitant at first because we didn't see as many reviews for them as for some of the other tent companies. We had an incredible experience with them, which is why we wanted to make sure all of you knew about this gem of a tent rental company!
First of all, we spoke with Samantha Knight, who is fantastic, enthusiastic, and warm. She was extremely helpful in coming up with ideas about how to set up the tent, what size tent we needed, and what tables/chairs/other rentals may be helpful. (As a side note, their farm chairs were just perfect for our rustic backyard wedding. We didn't go with the farm tables because this was a COVID wedding and we wanted to keep people in their smaller pods, but they looked absolutely stunning as well). Samantha was so easy to talk to, and was clearly interested in making sure we were getting just what we were looking for.
The tent itself was gorgeous. It was a sailcloth tent and fit our party beautifully. We got lights, the aforementioned chairs, and tables, and clear sidewalls to go along with it. They were incredibly helpful in suggesting additions we might want, and those that probably weren't necessary for us. Our guests loved the tent and we absolutely loved the ambiance underneath it. This is a great company, with beautiful tents, exceptional customer service, and are probably the most affordable company in the area for the quality of tents they have. Please call them, I think you will be really happy with the experience!
-Anita J. married on 05/15/2021
Amazing Service and Best pricing!
My husband and I would highly recommend Samantha and Baystate Tent to anyone. They stayed on top of our account and made all the changes we needed asap.
-Michelle P. married on 09/25/2021
Terrific Rental Experience
I am so thrilled with the service we received from Baystate Tent and Party for our wedding. About a month before our wedding we decided to downsize and change venues, moving from an indoor industrial venue to my parent’s backyard. We were able to alter our order and get everything we needed including a 15x30 tent. We added tent sides at the last minute in case of rain and I’m so glad we had them overnight so the tables/chairs didn’t get drenched. The staff we communicated with was excellent and so helpful in getting the right equipment for our new venue. The delivery guys work miracles and are so kind and professional. I was so worried because my parents just had a sprinkler system installed so we couldn’t use spikes and needed the concrete ballasts, somehow they made it up the hill (low incline) and into the backyard. All equipment was great quality and at a reasonable rate. I highly recommend using Baystate for your event rental needs
-Katharine J. married on 09/18/2021
After postponing so many times we decided to do a backyard wedding with only 2 months to go. As soon as I reached out to Baystate they got right back to me! SAMANTHA is SO incredible! She went ABOVE AND BEYOND to make every detail I wanted work. She’s definitely a huge part of the planning process! I can’t say enough wonderful things about this company! They were so professional and were genuine people which was so refreshing. It’s a family company which we loved so it made the experience more personal for us! Please consider Baystate for your tents/weddings they are truly incredible!!!! :):):)
-Vanessa L. married on 10/24/2020
August 1, 2020 Wedding
We used Baystate Tent for our back yard wedding in August 2020. We were so pleased with their services and their selection of rentals. We rented a beautiful white tent, dance floor, gold chairs, tables and linens. Baystate was very flexible as we added on some last minute lighting and electrical cords and rented a generator for extra power just in case! We felt their pricing is very reasonable and it allowed us to upgrade on seating and lighting. Delivery was seamless and very professional. Their phone service was so easy to use if we had a question or wanted to add something on. We have recommended Baystate to our friends and family and will definitely be using them again!
-Abby C. married on 08/01/2020
The team was very quick to respond, and helped in making recommendations for different rental items such as tables and table cloths, size of tent per # people, etc. Great quality. They came well in advance to set the tent up and picked up the following day.